Design review

UI Designer

User Interface Design, Visual Design, UI Design Principles

Duration:

July 2025

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Problem

What I noticed: A content-heavy CRM dashboard

Goal

What can I do? Enable customer service representatives (CSRs) to easily access and navigate multiple scripts at a time while on a call.

My tasks:

• Define the problem space based on client provided information
• Create mockups with proposed changes and justifications

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